Onsite Users

Onsite users play a crucial role in utilizing the mobile application to receive Nursecall alerts. These users are conveniently accessible under the “Home” tab. When it comes to creating Onsite user accounts, there are two options available: manual creation or uploading via a CSV file using the system template. Let’s explore both methods:

• Manual User Creation:

  • To manually create a Onsite user, start by clicking the “Create” button under Onsite User tab.
  • Input the necessary data into the fields as highlighted below.
  • Once all relevant information is provided, press the “Create” button to complete the process.

  
  

• CSV Upload for Multiple Users:
• • For bulk user creation, select the “Import CSV” button.
  • Download the CSV template by following the link highlighted below.
  • Review the downloaded CSV template to ensure data is inserted correctly (as per the table format).
  • Save the file to a location on your PC.
  • Note: Adding zones to the CSV document will automatically create those zones within the system when uploaded.

• Uploading the CSV File:
• Click the “Choose file” button to select the CSV document saved on your PC.
• Once the file appears next to the button, click “Upload.”
• Be patient during the short upload delay. DO NOT click the upload button more than once.
• You’ll receive a success message once the upload is complete.

• Assigning Users to Zones:
• To apply or view a user assigned to a specific zone, simply select the relevant zone(s) they need to be a member of.
• Press “Update” to save the changes.

If you've not added Zones to the templates you'll need to add some manually, if you have, lets head to the Rooms page!