# Onsite Users

Onsite users play a crucial role in utilizing the mobile application to receive Nursecall alerts. These users are conveniently accessible under the “**Home**” tab. When it comes to creating Onsite user accounts, there are two options available: **manual creation** or **uploading via a CSV file** using the system template. Let’s explore both methods:

- **Manual User Creation:**
    
    
    - To manually create a Onsite user, start by clicking the “**Create**” button under Onsite User tab.
    - Input the necessary data into the fields as highlighted below.
    - Once all relevant information is provided, press the “**Create**” button to complete the process.

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/8xNPCKzF5h8k4Ura-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/8xNPCKzF5h8k4Ura-image.png)

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/nsLa5HLMEshh2pLk-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/nsLa5HLMEshh2pLk-image.png)

- **CSV Upload for Multiple Users:**
- - For bulk user creation, select the “**Import CSV**” button.
    - **Download the CSV template** by following the link highlighted below.
    - Review the downloaded CSV template to ensure data is inserted correctly (as per the table format).
    - Save the file to a location on your PC.
    - **Note:** Adding zones to the CSV document will automatically create those zones within the system when uploaded.

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/YcljqtjJjImxZUsH-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/YcljqtjJjImxZUsH-image.png)

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/9D5E0dLF94QbsySh-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/9D5E0dLF94QbsySh-image.png)

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/eS9SWtsepYosbaKo-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/eS9SWtsepYosbaKo-image.png)

- **Uploading the CSV File:**
- Click the “**Choose file**” button to select the CSV document saved on your PC.
- Once the file appears next to the button, click “**Upload.”**
- Be patient during the short upload delay. **DO NOT** click the upload button more than once.
- You’ll receive a success message once the upload is complete.

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/ePcaIpVqmUXiQK8e-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/ePcaIpVqmUXiQK8e-image.png)

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/lk3ibm1fBXYkqUhU-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/lk3ibm1fBXYkqUhU-image.png)

[![image.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/scaled-1680-/YWVPIwTVgqdrEk9W-image.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-01/YWVPIwTVgqdrEk9W-image.png)

- **Assigning Users to Zones:**
- To apply or view a user assigned to a specific zone, simply select the relevant zone(s) they need to be a member of.
- Press “**Update**” to save the changes.

[![Screenshot 2024-02-07 144503.png](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-02/scaled-1680-/AOwOD8r3VqZzWM1k-screenshot-2024-02-07-144503.png)](https://docs.nexuscare.co.uk/uploads/images/gallery/2024-02/AOwOD8r3VqZzWM1k-screenshot-2024-02-07-144503.png)

If you've not added[ **Zones**](https://docs.nexuscare.co.uk/books/homes/page/zones "Zones") to the templates you'll need to add some manually, if you have, lets head to the[ **Rooms**](https://docs.nexuscare.co.uk/books/homes/page/rooms) page!