Configuring for serial output The Baud rate settings set out below must be matched in the Nexus Cloud Platform Setup > Despatch > Serial Settings Enable Serial Port Baud 9600 Data Bits/Parity 8 Data Bits, No Parity Address - Add the address of the callpoints in the fields. Selecting "0" To "0" will cover all callpoints Event - As a minimum select 128 -129 - You can select every event so we capture all events from the nursecall. Despatch Type - Serial  Repeat - Add the amount of seconds to resend the alert if not reset at call point Auto Cancel Repeats > Enable Use a serial program such as putty to test the connection and that you are getting the output for all events specified above.