Collectors
Collectors play a crucial role in integrating on-site systems within a care facility. Here are the key points about collectors:
- Purpose: Collectors are responsible for gathering data and alerts from various on-site systems.
- Integration: Currently, integrations with on-site systems are achieved via an RS232/serial output.
- Configuration: Familiarity with configuring the on-site system for data output is essential.
By effectively setting up collectors, you ensure seamless communication, accurate reporting, and efficient management of critical information within the care environment.
To manually create a Collector for your home, follow these steps:
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In the Homes tab, click on the Manage button at the top right of the page.
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Next, click on the Create button
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Fill in the necessary details:
- Name of the Device: Insert a descriptive name for the collector.
- Nursecall System Type: Select the appropriate type for your system.
- Baud Rate Parameters: Ensure these match the settings of your Nursecall system.
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Click on Create to finalize the collector setup.
Note: Once created, a Device Authentication code will be displayed. You’ll need this when onboarding the collector.
Once the physical collector is onboarded, the Device Authentication code will disappear, and the screen will display relevant data:
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- Created: The date and time the collector was created.
- Activated: The time the on-site collector was first activated with the cloud site.
- VPN IP: The IP address for the internal VPN network (not the on-site collector’s IP address).
- Last VPN Handshake: The most recent time the on-site collector communicated with the cloud.




