Skip to main content

Network Management

It’s essential to configure your collector device properly for seamless communication within your LAN and beyond. Let’s break down the network requirements for Nexus Care:

  1. Collector Deployment Considerations:

    • The collector device should have a static IP address, which ensures consistent communication.
    • You’ll need to configure the subnet and gateway appropriately to allow traffic flow.
  2. Collector Functionality:

    • The collector reads, decodes, and processes data from various sensors and services within the care home.
    • All routing logic occurs within the collector, and it uses a local socket connection to relay alerts to mobile devices.
  3. Over-the-Air Updates and Remote Access:

    • To maintain an ever-evolving product and provide efficient support, over-the-air updates are pushed to the collector device
    • Your technical team requires secure full remote access to manage and troubleshoot the collector.
  4. Outbound Rules (Collector Connecting to the Internet):

    • The following ports must be opened for outbound communication:
      • Port 51820 (TCP/UDP): Used by WireGuard VPN.
      • Port 51820 (UDP): Additional WireGuard VPN traffic.
  5. Internal LAN Rules (Handsets Accessing the Collector):

    • Handsets using the mobile app should have unrestricted access via the LAN to the collector on the following ports:
      • Port 80 (TCP): HTTP for local communication.
      • Port 5557 (TCP): Custom port (ensure it’s not blocked).
      • Port 5559 (TCP): Another custom port (verify accessibility).
      • Port 8083 (TCP): Yet another custom port (check availability).

Remember to configure your firewall rules and network settings accordingly to ensure smooth operation of your Nexus Care system!