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On-Boarding the Collector to Cloud
You must create a Home & a Collector in the Cloud Platform before on-boarding a Collector Unit....
Network Requirements
It’s essential to configure your collector device properly for seamless communication within yo...
Understanding the LEDS
The lights on a Compute Module 4 (CM4), typically a red Power (PWR) LED and a green Activity (ACT...
CLB Integration Configuration
The CLB integration relies on an agent that must be run on the CLB Windows Server. The steps belo...
Nourish Integration
V2 Integration is now released please see below video link to guide you through. Nourish V2 Inte...
General FAQ's
Does the system require the internet to operate? Yes & No! - The collector unit does require int...
Care Control
Care Control will provide a hostname, home token & room token. Hostname - Provide to GHM Techni...
Escalating A Support Case
If you are having an issue that cannot be fixed using the tools available within the Nexus Cloud ...
Rooms Management
Let’s explore the features of room management in more detail: Edit Callpoint or Room Name: ...
Rooms
A Room serves as a designated space where Callpoints can be located individually or grouped toget...
Onsite Users
Onsite users play a crucial role in utilizing the mobile application to receive Nursecall alerts....
Collectors
Collectors play a crucial role in integrating on-site systems within a care facility. Here are th...
Homes
The Homes page serves as a central hub for managing various aspects within a care facility. Let’s...
SLA KPIs
In the platform, you can create a comprehensive SLA & KPI Dashboard to efficiently monitor alert...
Project Requirements
Please provide the following information: Nurse-Call System Details: Model of Nurse-Call ...
Reports
Overview: The system offers a comprehensive overview of nursecall activity within care homes. Use...
Details Coming Soon....
Dashboard
Dashboard Overview: The dashboard offers a visual snapshot of alarm management within care homes....
Zones
A Zone serves as the location where Rooms reside. Users can sign in to a specific zone to receiv...
Create a Group
Groups serve as a way to organize and manage multiple homes together. Additionally, they empower ...